A bad client needs to go. Why don’t we make the call? Having a bad client is not worth it. We know this so why is it so hard to let go and why did we take them on in the first place? Scarcity or lack? Can we fix or work with anyone?
What is a bad client? You have your own experiences and how you would define this. A bad client could be someone who does not pay or pays when they decide to. A bad client is someone who treats your staff with no respect. A bad client is someone who is never happy no matter how well you serve them or give them your best product. A bad client so someone who you cringe when you have to speak with them, and you avoid talking to. The list can go on, and you know what a bad client is to you.
Besides the experience of the working with them, a bad client changes the energy of your staff, a department or even your business. They change the energy, and people begin to feel tense, irritable and express energies like a bad client. That happens when the energy of the bad client gets into everyone’s space. They start to act and react at the same energy level as the bad client.
It never pays to keep this kind of client unless you can isolate their impact on you and your business. That makes me ask why keep a bad client? They may place the energy in your space that you need them or that they will ruin you. This is not true – unless you believe that it is. When you start to believe this threat, they are controlling you. Fire yourself before they control you further!
You may feel like you need them, or you need the business even if it is from them. This is the energy of scarcity. Whether this fear of lack is yours or your bad clients, or both, it is an energy to let go of so that it does not become your reality. Whatever we believe we create. Do not create scarcity. You do not need them and, in fact, will see more business come in when you let them go. They are controlling your attention and havingness for success. This can have an impact on your business.
There are so many good reasons to fire yourself from working with a tough client but more interesting is why you took them as a client in the first place. When I explore this with my clients without exception, they say that it did not feel right from the first conversation. If it does not feel right, something is wrong. Stop! This is a core intuitive concept that we can all follow to get things right. If it does not feel right that is a red flag. Here is where you can trust your intuition.
We can save ourselves, our staff and our business from the experience of working with a bad client if we had the courage to allow ourselves and our staff to say WAIT, trust your intuition when that first or second conversation with a potential client does not feel right. If you feel yourself resisting them, backing away, feeling irritable, trying to solve the anger in their space, feeling attacked or whatever unpleasant experience then stop!
Sometimes it is possible to reset the communication with your potential client right off so that they match the energy to best work with you and your business. If you or your staff find, there is no way to change the energy of your communication then consider letting that prospect go. Open your door to clients that better fit your brand.
Working with clients who are drawn to and appreciate your brand contributes to your success. Know who you are and how you are with your customers then call in those clients. There is no scarcity. Let the others go.
Best wishes on your success, Kay